01 · First, understand the business
Step 1 · Discovery: two ways to start
Both produce a written strategy and a six-month plan. The difference is depth: how many people we talk to, how far into the market we look, and how detailed the plan gets.
Discovery, direction, then the work.
One-off · Around two weeks
Marketing Review
A starting point to get you to market with confidence.
- Review of what you have today, including your website and existing imagery
- Competitor analysis and price point review
- Brand and tone of voice recommendations per audience
- Recommendations on how to go to market
- Outline marketing strategy
- Six-month comms plan to work from for each channel: social, email, PR
One-off fee, quoted in conversation
One-off · Around four weeks
Full Discovery
Everything in the Marketing Review, taken deeper.
- Conversations with you, your sales team and your customers
- Full competitor and market analysis
- Positioning, messaging and tone of voice guidelines
- In-depth website and content review
- Detailed marketing strategy by audience and channel
- Six-month comms plan for each channel, including a detailed marketing plan built around your key events
One-off fee, quoted in conversation
What discovery looks at, layer by layer
Step 2 · Monthly support: three levels, shaped by what discovery tells us
Monthly support starts once discovery is complete, on a rolling basis. Each level includes everything in the one before it.
Bronze
The essentials, kept consistent.
- Social media posts on the platforms that suit the brand (defined in discovery)
- One trade PR piece a month
- Monthly analytics report
- Monthly check-in
Monthly fee, quoted in conversation
Silver
Everything in Bronze, plus email and your website kept current.
- Everything in Bronze, plus:
- Email campaigns tailored to each of your target audiences
- Monthly website updates: blogs and news
- Monthly reporting and fortnightly check-in
Monthly fee, quoted in conversation
Gold · Full support
Everything in Silver, plus my team embedded as your marketing support.
- Everything in Silver, plus:
- Our team embedded as your marketing support
- Event support, key shows included
- Award entries
- The right shows, people and introductions
- Marketing budget management
- Full reporting based on objectives and KPIs
- Always on hand
Monthly fee, quoted in conversation
What each level of monthly support includes| Included | BronzeThe essentials, kept consistent. | SilverEverything in Bronze, plus email and your website kept current. | Gold · Full supportEverything in Silver, plus my team embedded as your marketing support. |
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| Social media posts on the platforms that suit the brand (defined in discovery) | Included | Included | Included |
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| One trade PR piece a month | Included | Included | Included |
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| Monthly analytics report | Included | Included | Included |
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| Monthly check-in | Included | Included | Included |
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| Email campaigns tailored to each of your target audiences | Not included | Included | Included |
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| Monthly website updates: blogs and news | Not included | Included | Included |
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| Monthly reporting and fortnightly check-in | Not included | Included | Included |
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| Our team embedded as your marketing support | Not included | Not included | Included |
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| Event support, key shows included | Not included | Not included | Included |
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| Award entries | Not included | Not included | Included |
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| The right shows, people and introductions | Not included | Not included | Included |
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| Marketing budget management | Not included | Not included | Included |
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| Full reporting based on objectives and KPIs | Not included | Not included | Included |
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| Always on hand | Not included | Not included | Included |
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| Fee | Monthly fee, quoted in conversation | Monthly fee, quoted in conversation | Monthly fee, quoted in conversation |
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How the work gets delivered, and by whom
Step 3 · Specialist projects
Some things sit outside monthly support and are scoped on their own.
- Exhibition and event supportPer-event fee, quoted in conversation
Shows and exhibitions, handled end to end. For Bronze or Silver clients, or on its own. Included in Gold.
- Stand design
- Briefing and liaising with your stand builders and organisers
- Pre-show marketing to get the right people on the stand
- Post-show marketing and follow-up
- On-site support during build-up and on the stand, if required
- A full brand launchScoped and quoted separately
Where the work is a completely new brand rather than marketing an existing one, it is scoped and quoted separately.
- Brand strategy and positioning; brand architecture across ranges and sub-brands
- Naming and messaging; logo development and visual identity; brand guidelines and tone of voice
- Go-to-market strategy and launch plan
- New website, from structure and copy to build
- Brochures, presentations and price lists; packaging and point of sale
- Social channels and launch content; launch PR and a launch event or show
- A UK market launchScoped and quoted separately
For manufacturers outside the UK: discovery shaped around the UK launch, then support that scales with the shows and the first distributors.
- Launch review or full discovery, including a website review for the UK
- Positioning and messaging for UK designers, retailers and specifiers
- Marketing that supports your agents or distributors
- Show support for the launch shows
- A defined strategy projectScoped and quoted separately
A one-off piece of thinking: a repositioning, a new-range launch plan, a review before a show season. Scoped from the discovery options.
- Scope agreed in conversation
- A written strategy and plan you can run yourselves